We’re sure you’ll love your new Galaxy Smartphones but, just in case, our normal return policy applies. However, if you receive a free promotional gift with your new phone, you will have to return the gift as well as the phone in order for your return and refund to be processed. Click here for the complete Samsung Returns and Refunds Policy.
Returning your device to Samsung will not terminate your carrier service plan, even if the activation was made through Samsung. If you activated this device with a carrier, please note that you are still responsible for all carrier contracts and related payments associated with this returned device. Please contact your carrier to determine your responsibilities and options.