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What if I lost or threw out the shipping label that was sent to me for my trade in?

If you have lost or discarded the shipping label, please log into your Samsung account and reprint the label from your My Orders Page.

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Articles in this section

What is the Samsung Trade-In Promotion? What requirements does my device have to meet in order for me to receive the trade-in value? What happens if I changed my mind and don’t send in a device? What if Samsung determines that my device does not meet the minimum conditions or that my device is not an eligible device model for this promotion? What is a Cracked Screen Offer? What device models can I currently trade in? Should I send the charger, case or other accessories with the device? The device I’m trading in is the one I currently use. Can I still trade it in? Can I trade in more than one device with the shipping label that was sent to me for my trade in? What happens to my device once I send it back to Samsung?


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